While Artificial Intelligence transforms everything from transportation to cloud computing, more organizations are coming forward to use the technology’s potential to grow faster, having realized that it’s a safe bet that will positively influence almost every aspect of their business. But despite AI’s popularity and large scale adoption, there are many businesses that still don’t know many interesting things about the technology.

In this blog, we will take a look at a few facts about AI that might surprise you.

AI covers many different types of computer learning

The term AI is generally used to refer to computer systems with learning capabilities. But AI is so much more. It encompasses several designations like machine learning, deep learning etc. AI isn’t new. As a matter of fact, it has been around for a long while. It started gaining momentum only a few years back when people started seeing intelligent machines and devices becoming available. However, this eventually resulted in a wrong notion that AI is ‘programmed logic’. It isn’t. True AI is where the machine learns itself after parsing the data fed to it.

AI drives the $127 billion autonomous vehicle market

Self-driving cars are not a concept from a sci-fi flick anymore. They are real and they are expected to be worth an estimated $127 billion worldwide by 2027. Without AI, these cars wouldn’t have become a reality. The Drive PX Pegasus – an AI and GPU-powered computer manufactured by NVIDIA specifically for driverless cars had a lot of takers when it was announced last year. The project is considered a success, and the warm welcome it received emphasizes that companies are placing their bets on AI.

AI & the Internet of Things

The Internet of Things (IoT) is already a buzzing trend with more people coming forward to invest in a ‘connected home’. In such an environment, various devices would be connected to each other in a private network to serve the home owners more conveniently. The trend was sparked by personal virtual assistants powered by AI namely the Amazon Echo Line and Google Home. AI evidently contributes to the growth of the smart speaker market.

Not all tech leaders approve of AI

Elon Musk, the CEO of Tesla, Inc., has stated on multiple occasions that AI could be dangerous to people and humanity as a whole. He has also made it clear that there should be some regulations around the technology, and has also specifically recommended a ban on AI-powered autonomous weapons – which is also probably halfway to being a reality as some governments are reportedly working on weaponizing AI already.

The value of AI market keeps rising

A few years back, a PwC report estimated that Artificial Intelligence will contribute over $15 trillion to the global economy by 2030. Judging from the various AI-related advancements that are coming out, the value seems to be going up further. It’s a safe bet to assume that the AI market would, by 2030, would exceed $15 trillion.

End note

Because of the vast potential of AI and its many use cases, it will be quite challenging for investors to determine which aspect of AI can grant them maximum profit when leveraged. Still it seems only big companies are reaping the biggest profits from AI. We have seen a number of small businesses adopt AI this year. Hopefully this trend will keep up enough so AI becomes a standard regardless of a company’s size and scale.

At AOT, our expertise in AI when it comes to application development and machine learning is something that we are proud of. Give us a ring to see what else we can do with AI.

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In an age where big, video game consoles are all the rage among Millennials, it may seem near impossible for mobile games to gain some traction. But in reality, mobile gaming apps have contributed significantly in the video game industry thanks to the proliferation of mobile devices and the advancement of smartphone technologies.

Evidently, mobile gaming is a big deal right now with an increasing number of mobile gamers and mobile gaming YouTubers. This means, visualizing the right mobile gaming idea can make the developer rich in no time. That said, building an enjoyable mobile gaming app isn’t rocket science but is still a challenging feat. Unlike regular mobile apps, gaming apps are meant to consistently entertain and engage.

A perfect mobile game has a few major ingredients that directly tie into its success starting with…

A Game Artist

A great movie can never be a reality without a great director. It’s the same for a mobile game. The involvement of a capable game artist is directly tied to the success of the game post launch. A game artist is essentially the director of the game – the person with the vision and capable of conceptualizing the core of the game. They may not always be technically sound, and will require developers to bring their ideas into reality.

Engagement Factors

Engagement factors are the crux of a mobile game. Unlike PC and console games, mobile games run on devices with smaller screens which means it will be harder to keep gamers engaged. This is where engagement factors come in. These elements are hand-picked to make the game enjoyable enough for users so they will spend more time on the game. Engagement factors can be anything from an environment setup inside the game to flashy, gratifying in-game elements.

Challenge

As they say in the gaming community – if it’s easy to beat, it’s not a game. If it’s made to be that easy, it’d only qualify as a learning program for children. A game needs to be challenging i.e. the players should put in some amount of effort to achieve something in-game. On the other hand, if the game is too challenging right from the beginning itself, it may frustrate players even forcing them to quit playing the game. The trick is to go for an unsophisticated AI and a simple interface that players can easily figure out complemented by a slightly challenging yet fun gameplay.

Scoring and Rewards

A game obviously needs to simulate a sensation of victory on the gamer. Most games reward players with scores for their performance. But it’s important to maintain a standard that induces competition and keeps players engaged. The reward system should be enticing enough to bring back players who have not used the app for a while.

Coders

Last but not the least is the team of coders behind the game. The coders should collaborate extensively with the creative team to develop a game that meets modern mobile gaming expectations.

To conclude, building a mobile gaming app is somewhat different from building a business app. Without the right ingredients in the right proportions, the mobile game would seem dull and soon fade away.

The developers here at AOT are not just passionate about creating enterprise-grade apps. They can also get creative when it comes to mobile games that can turn heads. Give us a call to learn more.


For any business to strive towards success, be it a startup or a corporate giant the likes of Amazon, providing exemplary customer experience is key. Modern businesses have realized this and have started figuring out efficient approaches to provide responsive, interactive, and engaging customer services. One bad interaction jeopardizes the company’s growth in more ways than one.

Among all the various customer services approaches adopted by businesses, the most intriguing and evidently successful approach is the use of chatbots – AI-powered programs that can mimic human conversations and allow brands to build their presence across messaging apps that are widely used by the target user base.  

According to Gartner, a quarter of the world’s customer service operations would be managed by virtual customer assistants aka chatbots by 2020.

Irrespective of the industry, renowned brands including Starbucks, The Wall Street Journal, Pizza Hut, Spotify etc. have already started investing in chatbots so as to enhance customer experience.

That said, here are a few ways how chatbots can help businesses improve customer experience.

Always available

Unlike human customer service executives, a chatbot is available 24/7 to address, resolve, or forward customer queries. A chatbot can serve multiple customers simultaneously. One primary use of the chatbot on a website is that it can help guide potential customers deeper into the sales funnel.

For instance, if a visitor to your website is interested in purchasing a specific product or service provided they get answers to some questions related to that product/service, a chatbot can be of assistance. It can act as a company representative and provide the visitor with the details he/she needs to go ahead with the purchase.

Provide personalized experience

If the customers are made aware that the business is personally seeing to their needs and requirements, they’d obviously trust the business more. Chatbots can provide such an experience by tracking customers’ buying habits and analyzing their purchase histories to grant them with offers they can’t easily refuse. This makes an online purchase much more convenient to customers. Trust and convenience are the basis of loyalty. So, in essence, an efficient chatbot can give businesses loyal customers.

Millennial-friendly interface

Millennials make up a good majority of the world’s population, and are the main demographic cohort that modern businesses target. Millennials are very social compared to the previous generations, and tend to use messaging apps and other digital media to share their views and opinions on almost everything. They also enjoy chatting with friends and acquaintances via messaging apps.

With an efficient chatbot deployed on such messaging apps and voice-based platforms, a conversation with a chatbot would seem casual to Millennials. And if they loved the experience, they’d let it be known via their social media accounts.

Simple transactions

Certain chatbots are capable of performing certain specific actions that aren’t complex in nature – like booking movie tickets or hotel rooms, money transfers, compare products etc. Various eCommerce sites use chatbots to serve customers who want to know the status of their orders or track order deliveries.

Conclusion

Chatbots may have seemed like a luxury once. But they are a necessity now for businesses who aim to improve customer experience and grow without problems. Depending on how creatively they are used, chatbots can do wonders for a business. Though getting the right chatbot for your business can be a challenge, it’s nevertheless a good investment considering how chatbots are trending at present.

Let the professionals at AOT build one for you. Get in touch with us if you are interested.

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To thrive in today’s marketplace, organizations need to wield the right tools and technologies. Technology can certainly make all the difference for a growing business, enabling it to establish a strong digital presence all the while enhancing its capability to handle a number of business challenges and large volumes of data to begin with.

For modern businesses, websites aren’t just their online identities. A website is essentially a web portal that offers a wide range of information pertaining to the business from a number of credible, authoritative sources in addition to having pages that detail the services/products offered by the business. Web portal development isn’t simple however. For the web portal to serve its purpose and catapult a business to new heights, it should be built by experts who are aware of the latest tech and development trends.

That said, here are a few such trends that would drive innovation in web projects.

AI and Machine Learning

The website of a business will potentially generate data that hide critical insights. A modern advanced web portal will have a neural network backing it that trains itself on the tremendous amounts of data generated thereby becoming capable of performing complex analyses and make predictions that could help with decision-making. Companies are willing to invest in machine learning algorithms to do this and more.

Such algorithms can be instrumental in processing large datasets and estimating conversions. For content-sharing web portals, such algorithms can even recommend efficient and smart ad-placing for the best results.

As we speak, intelligent AI-based solutions are already making a difference for businesses worldwide – understanding performance history, analyzing uncovered insights, compiling forecasts, designing marketing/promotional campaigns, and even tailoring the best possible user experience.

Computer Vision

Though Computer Vision is still considered a scientific discipline rather than a usable technology, its potential spells major changes across various sectors including web development. Web apps can be imbued with the capability to extract critical data from images, videos, or real-world environments. This can be particularly beneficial to large businesses in the retail sector. Computer Vision can be combined with other trends like Augmented Reality, and can further enhance the potential of modern-day biometrics.

Imagine a web portal that allows authorized visitors to upload images that are then analyzed to tailor the visitors’ experience on the website later in more ways than one.

Cloud Service Management

With more enterprises shifting to the cloud, the growth of the cloud services industry has been exponential. Enterprises can choose from a wide array of services that enhance everything from operations and problem-solving to security and performance analytics. The challenge here is to monitor the usage of various cloud services and assess how they are billed.

A web portal gets augmented capabilities like withstanding massive traffic spikes and guaranteeing maximum performance thanks to the cloud. But this approach requires a reliable cloud services management methodology that helps control the spend on cloud services and tailor the size and scalability of the enterprise’s cloud strategies.

Blockchain

Sophisticated enterprise-grade platforms aren’t devoid of vulnerabilities especially when it comes to security. This is where blockchain is going to make a difference. With blockchain technology, enterprise systems support multi-tier interactions, and are granted unparalleled security and transparency. Blockchain can be particularly effective in fully integrated web portals that privately store something of great value or trade cryptocurrencies across various user accounts.

In addition, websites or portals integrated with blockchain technology can theoretically read visitors’ blockchain to show the most relevant information on the website for quick conversion. Blockchain also presents opportunities for web designers to design interactive experiences that will dynamically change based on visitor preferences.

AWS and Microsoft Azure offer blockchain as a service which is a testament to the fact that it’s a technology worth investing in and deserves to be treated as a valuable component that can secure large companies in the future.

AR and VR

This list wouldn’t be complete without Augmented and Virtual Reality – two of the hottest technologies today. AR and VR experience is what many businesses are aiming for in their websites and mobile apps. The technologies allow businesses to leverage immersive 3D content and engage users with unique experiences that they won’t be forgetting anytime soon.

Endnote

There are many more trends worth mentioning but we thought we should go with the ones that generated huge hype in a short time instead of simply taking benefits and service potential into account. AOT Technologies is an accomplished website and web portal development company with ample expertise in leveraging new-gen technologies like AI, AR/VR, IoT and Blockchain. Get in touch with us and let us show you how your website should look like to thrive in a super competitive, tech-dominated future.

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A few years ago, only big corporations with a focused objective of rapid growth invested in augmenting themselves from the inside out to thrive in a potentially highly competitive future. But today, even SMBs are coming forward to invest in business transformation approaches that involve capitalizing on powerful new digital technologies and trends.

Modern businesses need to operate more efficiently and establish themselves in new markets faster than before. Additionally, many businesses are also focusing on improving customer experiences in order to improve business outcomes. It’s safe to say that business transformations will be gaining even more momentum this year.

However, achieving such a transformation is a big challenge in itself. As a first step, IT teams should devise a digital strategy that addresses all the limitations of the business including legacy technology limitations, and make the most of all the strengths of the business.

Here are a few important trends that could help a business succeed in transforming itself efficiently.

Focusing on one digital approach

A recent DXC Technology report found that companies tend to invest in a single digital approach to accelerate business transformation. There certainly will be a lot of big strategic commitments involved. Another surprise is the fact that many organizations are actually avoiding hybrid traditional digital strategies and going for an approach that can essentially unify their business without compromising its integrity and security.

Leveraging next-generation IoT platforms

As new IoT platforms pop up, businesses are exploring new opportunities to merge their traditional data sources to new ones, obtain more accurate data inputs, enhance existing real-time data analytics capabilities etc.

Cloud & AI for a smarter IT infrastructure

Businesses are closing in on realizing the idea of a smarter IT infrastructure. To make it happen, many businesses rely primarily on the cloud and Artificial Intelligence. An effective combination of the cloud and AI can help build an ecosystem driven by AI-powered applications with nigh unlimited resources. Such applications grant more power to users while also offering lower reaction time and better, more localized analytics.

Improving services with better decision-making capabilities

Companies have realized that data is the key to a faster growth. They now mine tremendous amount of data to uncover valuable information that will help them make informed decisions. This trend has led to an increasing demand for AI & ML-based tools and big data analytics capabilities. Making more educated decisions subsequently improve the services an organization offers.

Shutting down enterprise data centers

Data centers are slowly going obsolete, and it is evident this year. The proliferation of the cloud led companies to shift their workloads onto the cloud. Many companies move their mainframe workloads to specialized data centers while most others are shutting down their data centers. Traditional data centers are running out of steam. But the bright side is that companies can serve distributed customers better and access higher bandwidths to improve functionalities.

Conclusion

Business transformation is the initiative enterprises are most keen on taking this year. They adopt different approaches for the purpose but often fail to realize that sometimes it’s the little things that could have the biggest impact. The trends mentioned in this blog should help an enterprise in its venture to trigger a transformation to thrive in a competitive world. If your enterprise is on the lookout for next-generation digital solutions that can facilitate digital transformation, AOT can help you build one instead. Talk to our experts to learn more.

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